Ceear — Terms & Conditions

Effective date: 1 January 2025 · Last updated: 21 July 2026

These Terms & Conditions (“Terms”) govern access to and use of the Ceear platform — the
website, mobile applications and related services (collectively, the “Platform”) — owned and
operated by CRASC TECHNOLOGIES PRIVATE LIMITED (CIN: U74999TG2022PTC167210), having its
registered office at Plot No. 29, Flat No. 401, 4th Floor, Cyberview Residency, Gafoor Nagar,
Hyderabad, Telangana, India – 500081 (“Company”, “we”, “us”). By registering on,
accessing or using the Platform, you
(“Member”, “you”) agree to be bound by these Terms, our Privacy Policy and all policies
referenced herein. If you do not agree, do not use the Platform.

1. Nature of the Platform; Intermediary Status

1.1 The Platform is a business-to-business networking and listing service that enables
verified business users to publish business requirements (“Listings”), discover other members,
communicate, and attend events.

1.2 The Company is an “intermediary” within the meaning of Section 2(1)(w) of the
Information Technology Act, 2000 and claims the protection of Section 79 thereof read with the
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. All
Listings, messages, profiles and other content are user-generated; the Company does not
create, endorse, verify the commercial substance of, or guarantee any Listing or member.

1.3 The Company is not a party to, broker of, agent for, or guarantor of any transaction,
negotiation, contract, payment or dispute between members. All dealings between members are
strictly at their own risk, and members are solely responsible for their own due diligence,
contracts, payments, taxes and legal compliance in any member-to-member dealing.

2. Eligibility & Account

2.1 The Platform is available only to persons who (a) are at least 18 years of age and competent
to contract under the Indian Contract Act, 1872, and (b) act for and on behalf of a bona fide
business. The Platform is not offered to “consumers” for personal use.

2.2 You represent that you are duly authorised to bind the business you register; that business
shall be jointly and severally bound by these Terms.

2.3 You are solely responsible for the confidentiality of your credentials and for all activity
under your account. The Company shall not be liable for any loss arising from unauthorised use.

3. Verification (KYC)

3.1 Access to member features is conditional on identity/business verification (including DIN,
company e-mail, GSTIN, CIN or PAN checks). You consent to the Company obtaining, storing and
periodically re-validating such information, including through licensed third-party providers.

3.2 The Company may, at its sole discretion and without liability, refuse, suspend, revoke or
require re-verification of any account, badge or Listing at any time. A “verified” badge only
indicates that certain documents/data points were validated at a point in time; it is not a
warranty of the member's solvency, conduct, quality or legitimacy, and must not be relied upon
as such.

3.3 Submitting false, misleading or another person's KYC information is a material breach and
may be reported to authorities.

4. Membership, Fees & Payments

4.1 Membership is offered in paid annual tiers as displayed on the pricing page. Fees are
stated exclusive of GST, which is charged additionally at applicable rates.

4.2 All fees — membership fees, Listing fees (including the per-Listing charge), boost fees and
event fees — are non-refundable and non-transferable, except (a) where a Listing is rejected in
pre-publication moderation, in which case the Listing fee will be re-credited as platform credit,
or (b) as required by mandatory applicable law. Credits have no cash value, are non-transferable
and expire with the membership.

4.3 Auto-renewal, where enabled, will charge the then-current fee; you may disable auto-renewal
any time before renewal. The Company may revise pricing and entitlements prospectively; continued
use after notice constitutes acceptance.

4.4 Payments are processed by third-party payment gateways (e.g. Razorpay/PayU). The Company
does not store card data and is not responsible for gateway downtime, failures or delays.
Chargebacks raised in bad faith entitle the Company to suspend the account and recover costs.

4.5 The Company may set off any amounts you owe against credits or refunds otherwise payable.

5. Listings & Content Rules

5.1 You warrant that every Listing and all content you post is lawful, accurate, owned/authorised
by you, and does not violate any third-party right or applicable law, including the rules on
prohibited content in Rule 3(1)(b) of the Intermediary Guidelines, 2021.

5.2 Prohibited content includes, without limitation: unlawful goods/services; weapons, drugs,
counterfeits; pyramid/multi-level marketing or “guaranteed return” schemes; content that is
defamatory, obscene, infringing, misleading, deceptive; job or investment scams; and personal
data of third parties without consent.

5.3 Moderation. All Listings pass automated and human review. The Company may edit metadata,
categorise, reject, suspend, hide or remove any Listing or content at its sole discretion,
with or without notice, and without liability. Publication of a Listing is not an endorsement.

5.4 Listings expire per their selected duration. The Company may archive or delete expired
content.

5.5 Licence. You grant the Company a worldwide, non-exclusive, royalty-free, sublicensable
licence to host, reproduce, display, adapt, index, promote and distribute your content for the
operation, improvement, marketing and lawful protection of the Platform, during and after your
membership (to the extent needed for legal, backup and audit purposes).

6. Communications & Conduct

6.1 You consent to receive transactional communications (SMS, e-mail, push, in-app). Promotional
communications require your opt-in and are governed by TRAI regulations; you may opt out at any
time.

6.2 You shall not: scrape, crawl, harvest or bulk-export Platform data; use bots or automated
access; send spam or unsolicited bulk messages; misuse connection requests; reverse-engineer the
Platform; circumvent fees; or use the Platform to compete with it.

6.3 The Company may impose and change fair-use limits (e.g. messaging and connection-request
quotas) at its discretion.

7. Privacy & Data Protection

7.1 Personal data is processed in accordance with our Privacy Policy and the Digital Personal
Data Protection Act, 2023. By using the Platform you consent to such processing, including
KYC validation through licensed providers and disclosure where required by law.

7.2 You are an independent data fiduciary for any personal data you receive from other members
and shall process it lawfully; the Company bears no responsibility for your processing.

8. Intellectual Property

All Platform software, design, trademarks (including “Ceear” and associated logos), databases and
compilations are owned by or licensed to the Company. No rights are granted except the limited,
revocable, non-transferable right to use the Platform for internal business purposes during a
valid membership.

9. Disclaimers

9.1 THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY,
UPTIME OR NON-INFRINGEMENT.

9.2 THE COMPANY DOES NOT WARRANT ANY BUSINESS OUTCOME, LEAD QUALITY, RESPONSE VOLUME, DEAL
CLOSURE OR THE CONDUCT, IDENTITY BEYOND VERIFIED DATA POINTS, SOLVENCY OR PERFORMANCE OF ANY
MEMBER.

10. Limitation of Liability

10.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY (AND ITS DIRECTORS, OFFICERS, EMPLOYEES
AND AGENTS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL OR DATA, ARISING FROM OR RELATING
TO THE PLATFORM OR ANY MEMBER-TO-MEMBER DEALING, EVEN IF ADVISED OF THE POSSIBILITY.

10.2 THE COMPANY'S AGGREGATE LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD SHALL NOT EXCEED
THE FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THAT PERIOD OR ₹10,000 (RUPEES TEN THOUSAND),
WHICHEVER IS LOWER.

10.3 Claims must be brought within 12 months of the cause of action arising, failing which
they stand waived to the extent permitted by law.

11. Indemnity

You shall indemnify, defend and hold harmless the Company and its affiliates, directors,
officers and employees from and against all claims, demands, losses, liabilities, penalties,
costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your
content or Listings; (b) your breach of these Terms or applicable law; (c) your dealings with
other members; or (d) your infringement of any third-party right.

12. Suspension & Termination

12.1 The Company may suspend or terminate any account, with or without notice, for actual or
suspected breach, fraud, legal or regulatory risk, non-payment, chargebacks, or where required
by any authority — without refund of any fees.

12.2 You may stop using the Platform at any time; fees already paid are not refundable.

12.3 Clauses 5.5, 7–11, 13 and 14 survive termination.

13. Governing Law, Dispute Resolution & Jurisdiction

13.1 These Terms are governed by the laws of India.

13.2 Any dispute between you and the Company shall first be attempted to be resolved amicably
within 30 days. Failing that, it shall be finally resolved by arbitration by a sole arbitrator
appointed by the Company, under the Arbitration and Conciliation Act, 1996. The seat and
venue shall be Hyderabad, Telangana, India; language English. Costs follow the award.

13.3 Subject to arbitration, the courts at Hyderabad, Telangana shall have exclusive jurisdiction.
Nothing prevents the Company from seeking injunctive relief in any court of competent
jurisdiction.

14. General

14.1 Amendments. The Company may amend these Terms at any time by posting the updated
version; material changes will be notified through the Platform. Continued use constitutes
acceptance.

14.2 Assignment. You may not assign these Terms. The Company may assign to any affiliate or
in connection with a merger, acquisition or asset sale.

14.3 Force majeure. The Company is not liable for failures caused by events beyond its
reasonable control (including outages of gateways, telecom, hosting or government action).

14.4 Severability & waiver. Invalid provisions are severed; failure to enforce is not a
waiver. These Terms plus referenced policies are the entire agreement.

15. Grievance Officer (Rule 3(2), Intermediary Guidelines 2021)

Name: [Grievance Officer name — to be inserted] · Designation: Grievance Officer ·
E-mail: grievance@ceear.in · Address: Plot No. 29, Flat No. 401, 4th Floor, Cyberview Residency,
Gafoor Nagar, Hyderabad, Telangana, India – 500081.
Complaints will be acknowledged within 24 hours and disposed of within 15 days, as required by
law.

*These Terms were prepared for CRASC TECHNOLOGIES PRIVATE LIMITED. We recommend review by
qualified Indian legal counsel before publication.*