Frequently asked questions

Ceear is a members-only B2B exchange for Indian businesses. Verified business owners, directors and founders post real requirements ("need a packaging supplier", "seeking an investor"), discover each other in a verified directory, and connect privately to close deals.

Any genuine business — from sole proprietors and freelancers to public limited companies. You must be 18+ and joining on behalf of a real business. Every member passes KYC verification before the network opens up.

Yes. The Free plan costs ₹0 forever: browse all requirements and the full directory, use the AI Finder, send up to 3 connection requests a day, and unlock 1 complete requirement with your free credit. Upgrade any time for unlimited views and posting credits.

About 3 minutes: create your account, verify your mobile with an OTP, submit business verification (DIN or company email), fill your business profile, and pick a plan. Clean DIN verifications are approved automatically; anything unusual goes to a human reviewer within one business day.

Two paths, use either or both: (1) DIN — we validate your Director Identification Number against Ministry of Corporate Affairs records and match your name; (2) Company email — you verify an email on your own business domain (free providers like Gmail are not accepted for this path). Adding a GSTIN boosts your trust score. Elite membership requires both DIN and company-email verification.

It means specific documents and registry data points were validated at a point in time — DIN active, name matched, company email confirmed. We also re-check verified members quarterly, because director statuses can change. It is a strong trust signal, but always do your own commercial due diligence before any deal.

Sensitive identifiers (DIN, GSTIN, PAN) are stored encrypted, chat messages are encrypted at rest, and we comply with India's DPDP Act 2023. Your revenue band is private by default and your phone number is never shown to anyone unless you choose to share it.

₹999 + GST per requirement, live for 30, 60 or 90 days. Paid memberships include free posting credits (Basic 2/year, Growth 6/year, Elite 100/year), so most members rarely pay per post. You get a GST invoice instantly for every payment.

Every post passes an automated screen (prohibited categories, scam patterns, spam signals) and human moderation. Common rejection reasons: unrealistic "guaranteed return" offers, prohibited goods, misleading claims, or personal-data leakage. If a post is rejected in review, the fee is re-credited to your account as a posting credit.

Interested businesses send you a connection request with a short pitch. You see their verified company card and decide whether to accept. On acceptance, in-app chat opens — your phone number and email stay private throughout unless you share them yourself.

Type what you need in plain language — "cold chain transport from Nashik to Mumbai under 5 lakh" — and Ceear AI works out the sector, city, budget and intent, then shows the best-matching live requirements and verified companies. It's free for everyone, even before signing up.

Basic ₹5,000/year, Growth ₹10,000/year, Elite ₹50,000/year (all + 18% GST). Paid plans get unlimited requirement views, posting credits, higher connection limits, and — on Growth and Elite — gated events, analytics and featured directory placement.

Payments run through PayU secure checkout — cards, UPI, netbanking and wallets. Your card details never touch Ceear's servers. Every successful payment generates a GST-compliant invoice you can download from My Account → Transactions.

Membership and posting fees are non-refundable, with one exception: if your requirement is rejected in pre-publication moderation, the fee is returned as a platform credit. See the Terms & Conditions for the full policy.

Auto-renewal is optional and controlled from My Account → Membership & Services. We send SMS and email reminders 30, 7 and 1 day before expiry, and there's a 7-day grace period after expiry before your plan downgrades.

No — never by default. Ceear is privacy-first: contact happens through connection requests and in-app chat. You can optionally choose to display your phone or email on a specific requirement you post, but that's always your explicit choice.

Block them — it takes effect instantly in both directions across requests, chat and calls, and they are not told they've been blocked. You can also report any listing, message or member; reports go straight to our moderation team, and listings with multiple reports are auto-hidden pending review.

No. Ceear is a networking and listing platform — we verify identities, but we are not a party to, or guarantor of, any transaction between members. Do your own due diligence, use written contracts, and see our Terms & Conditions for details.